Marischal College Customer Service Centre

The Customer Service Centre - based in the main entrance to Marischal College on Broad Street - aims to provide the public with friendly and easy access to a wide range of Council services and information.

• Homelessness
• Renting a home from the Council - Council Housing Applications
• Registrars
• Social Work Duty Team
• Debt Counselling
• Licensing
• Trading Standards
• Parking Permits

As well as the range of services previously provided by The Point.

Opening Hours

• Monday to Friday: 8:30am - 5:00pm
• Saturday - Closed
• Sunday - Closed

During these hours, our team of Customer Service Advisers and Service Specialists are available to assist you. You are also able to access Council services online.

Contact details

• Marischal College Customer Service Centre
  Ground Floor
  Marischal College
  Broad Street
  Aberdeen
  AB10 1AB
  Email: csc@aberdeencity.gov.uk

Contact us by phone

The Customer Contact Centre is available Monday to Friday from 8:00am - 6:00pm to answer your enquiries regarding

Council Tax / Housing Benefit

• 01224 21 92 83

       or

• 08456 08 09 21

Environmental Services (including Grounds, Roads, Trees & Street lighting)

• 01224 21 92 82

       or

• 08456 08 09 19

Housing repairs

• 01224 21 92 82

       or

• 08456 08 09 29

Parking Permit Enquiries

• 01224 21 92 84

Back to the Customer Access Points home page.