Content Related Links
You can report a pothole in the road by using the Online Reporting System.
If your car has been damaged by a pothole, an incident form can be sent to you together with a map of the area on which you should indicate the exact location of the incident and return it with the completed form.
Guidance notes regarding making a claim against Aberdeen City Council are sent along with the Report Form.
Only incidents within the limits of the public road in Aberdeen City should be reported. Any incidents occurring on private roads or areas should be addressed with the owners of such areas.
Pavements/Roads - Claims against Aberdeen City Council
You can report a pothole in the road by using the Online Reporting System.
If your car has been damaged by a pothole, an incident form can be sent to you together with a map of the area on which you should indicate the exact location of the incident and return it with the completed form.
Guidance notes regarding making a claim against Aberdeen City Council are sent along with the Report Form.
Only incidents within the limits of the public road in Aberdeen City should be reported. Any incidents occurring on private roads or areas should be addressed with the owners of such areas.
Back to the Roads and Pavements home page.
Contacts
- Enterprise, Planning & Infrastructure
West Tullos Roads Depot
Craigshaw Drive
West Tullos Industrial Estate
Aberdeen
AB12 3AL
Phone: 01224 241 500
Fax: 01224 896 536
Email: RoadsClaims@aberdeencity.gov.uk - Contact Centre
Phone: 08456 08 09 10
Frequently Asked Questions
- Can I supply further evidence to substantiate my Claim?
- How can I make a claim for an injury on public road/pavement/footpath?
- How long does the process take?
- How will my claim be dealt with?






