Log in or register for online services
We are working to improve our online services. In order to support this we are introducing a new secure online account that will:
- Provide a single sign-in for online Council services.
- Automatically complete your contact details on online forms.
- Provide a way to manage all of your requests and personalise your account to suit your needs.
These features will be introduced in stages. The current services available through this single account include reporting a missed bin collection and applying to get help to put your bins out. Over the coming months more online services will be available through this single online account. To create an account or login to an existing account register or sign in below:
Self service portals
If you need to access any of the following services, please register or log in using your existing account details.
Online payments portal
Use the online payments portal to pay your Council Tax, rent, or business rates. You can also pay an invoice, pay penalty charge notices and make top up payments for school or very sheltered housing meals, as well as paying for a range of other services.
Council Tax self-service portal
Use the Council Tax self-service portal to see your Council Tax details, sign up to pay by direct debit, search for a council tax band, and request bills by email. You can also use this portal to view details about Housing Benefit, Business Rates and services for landlords.
Use the Housing Portal to view your rent account details, see your account balance, register and apply for a Council house.
Housing repairs portal
Use the housing repairs portal to request a repair to your Council house or a communal area.
Use this to find another tenant to exchange your Council house with. You can also search for tenants elsewhere in the UK if you are considering moving out of Aberdeen.
Use the MyLife portal to access your social care account, self-directed support, self-assessment and social care services.
Use MyJobScotland to search and apply for job vacancies with Aberdeen City Council.
Use NetLoan to book a computer at the Central Library or one of the community libraries.
Use the library catalogue to search for and reserve books, films and music and renew items on loan.
Your Library app
Use this app to search the library catalogue, scan the barcode to borrow books, get the latest library information and much more.
Planning application search
View and search the register of planning and building standards applications, appeals and enforcements.
Use this portal to submit planning applications and appeals.
Disabled Parking Permits (Blue Badges)
Use this portal to apply for or renew disabled parking permits (blue badges).
Scottish Landlord Register
Use this portal to register as a private landlord or search the register of landlords in Scotland.
RingGo cashless parking
Register for RingGo to use your mobile phone to pay for parking with a credit or debit card, rather than having to find change for the machine.
Family Information Service
If your organisation provides services for children and families in Aberdeen you can log in to the Family Information Service Provider Portal to add or update your details.
Scottish Welfare Fund
If you are on a low income or do not have access to your money, you can apply for a crisis grant or a community care grant from the Scottish Welfare Fund.
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