AB-1 Terms of Service

Aberdeen City Council’s digital assistant, AB-1 answers your questions about Council services 24 hours a day, 7 days a week. AB-1 uses Artificial Intelligence (AI) to understand queries, search the website for answers, and provide a response. 

 

We make every effort to ensure that information on our website is up to date so that AB-1 delivers correct answers. Sometimes AB-1 might interpret your questions wrongly or not provide a clear answer, in these cases Aberdeen City Council does not accept liability of AB-1’s responses so if you have any further queries about information received then please Contact us.

 

Conversations with AB-1 may be reviewed to help Aberdeen City Council improve your experience, see our Privacy Policy for more details.  

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