If you would like to appeal against a Low Emission Zone Penalty Charge Notice (LEZ PCN) you can do this online.
Appeal a Low Emission Zone Penalty Charge Notice
If you have more than one Notice, you will need to appeal them all separately if appealing online.
Alternatively, you can write to:
Parking and Bus Lane Appeals Team
PO Box 10505
Aberdeen
AB12 9EW
We cannot discuss appeals on the phone.
Please check your junk/ spam folder or add noreply@aberdeencity.gov.uk and, donotreply@aberdeencity.gov.uk to your approved email address list.
The Scottish Courts and Tribunal Service (Transport Appeals) state that appeals should be responded to within 56 days. We will usually respond sooner than that but if you have not received any response after 56 days please let us know.
What happens next
When we receive your appeal we will:
- Put the LEZ PCN that you are appealing on hold and take no further action while we consider your appeal. Only the LEZ PCN that you are appealing will be put on hold. We will continue to take action against you for other LEZ PCNs that have been issued to you if you have not paid these or have not submitted a separate appeal.
- Carefully consider your appeal, taking into account any evidence that you submit, relevant road traffic regulations, traffic orders or Council policy that relate to the contravention
We will usually contact you by email to let you know the outcome of your appeal. Please check your junk / spam folder or add noreply@aberdeencity.gov.uk and donotreply@aberdeencity.gov.uk to your approved email address list.
If we do not have your email address, we will write to you at the address that you have provided, or to the registered keeper of the vehicle if we do not have your address.
The Scottish Courts and Tribunal Service (Transport Appeals) state that appeals should be responded to within 56 days. We will usually respond sooner than that but if you have not received any response after 56 days please let us know.
If you appeal against the LEZ PCN, do not make any payment until we have let you know the outcome of the appeal. If you pay the charge while the appeal is ongoing, we will close your case.
Reasons for appeal
The table below summarises the grounds that you can use to appeal:
| Reason for appeal | What we will need from you |
|---|---|
| I did not contravene the regulations, for example I did not drive in the LEZ or my vehicle is compliant. |
|
| I did not own the vehicle when contravention happened. |
|
| The penalty charge exceeds the relevant amount. |
|
| The vehicle was on hire and the hirer signed a formal agreement accepting liability for PCNs. |
|
| I am a vehicle trader and was not the registered keeper at the time of the contravention. |
|
| Although the contravention happened, there are extenuating circumstances and it is unreasonable to impose an LEZ PCN. |
|
We do not usually accept appeals under any other circumstance. If you are appealing for another reason, please provide as much relevant information as you can and provide any relevant documents.
If we need more evidence from you in order to make a decision we will ask for this.
If your appeal is accepted
If your appeal is accepted the LEZ PCN will be withdrawn and you will not have to pay the charge. We will contact you to let you know this.
If your appeal is rejected
If we reject your appeal, we will send you an official Notice of Rejection. This will explain:
- The reasons for our decision.
- How to pay the LEZ PCN
- What you can do if you are still unhappy with our decision.
If you do not take any action once a Notice of Rejection has been issued, we will issue a Charge Certificate after 28 days.
If you are unhappy with our decision, you can appeal to The Scottish Courts and Tribunals Service. They are an independent panel of adjudicators who will consider your case.
You can only submit an appeal to The Scottish Courts and Tribunals Service if we have issued a Notice of Rejection. The Notice of Rejection will tell you how you can submit an appeal to the tribunal.
If you have received a Charge Certificate
Once you have been issued with a Charge Certificate, you no longer have the right to appeal.
We may consider carrying out a review of your case at this stage but only in very exceptional circumstances. If you would like us to do this, please use our online portal to submit an appeal or write to us at:
Parking and Bus Lane Appeals Team
PO Box 10505
Aberdeen
AB12 9EW
You should give an outline of why you feel your case should be reviewed and provide any relevant documents as evidence.
I don’t have my Low Emission Zone Penalty Charge Notice Number
If you do not have your Low Emission Zone Penalty Charge Notice number, please contact us.
To comply with Data Protection requirements, you will be asked some details about the contravention before given the reference number. If you cannot answer these questions you will be asked to send us a copy of your V5C or hire/lease agreement.