Licence summary
If you wish to place objects or obstructions in the road you must have consent, for example, if you wish to place tables and chairs on the street outside your premises.
Consent is obtained from the Roads department.
Please refer to the Pavement Cafe Design Guide and then apply online for a permit:
Application evaluation process
Conditions may be attached to a consent.
Will tacit consent apply?
Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period
Failed application redress
Please contact the Roadworks Coordination team in the first instance.
Consumer complaint
We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, the Citizens Advice Bureau will give you advice. From outside the UK contact the UK European Consumer Centre.