How we use your information
Aberdeen City Council uses your information to provide you with online access to domestic waste and recycling services, including collection and maintenance services. This information will be collected directly from you by the use of our online portal or by contacting the Council by telephone.
How long we keep your information for
We will keep your information for up to 2 years.
For investigating abandoned vehicles, we will keep your information for 2 years from the date your form is submitted. Anonymised reports are shared with the Scottish Environmental Protection Agency in our annual reports.
Your rights
You have rights to your data, including the right to ask for a copy of it. See more information about all of the rights you have. You also have the right to make a complaint to the Information Commissioner’s Office. That is the body responsible for making sure organisations like the Council handle your data lawfully.
Our legal basis
Aberdeen City Council is the Data Controller for this information. Wherever the Council processes personal data, we need to make sure we have a legal basis for doing so in data protection law. The Council understands our legal basis for processing personal data in relation to domestic waste and recycling as 6(1)(c) and 6(1)(e) of the General Data Protection Regulation.
This is because this activity is part of our public task, and something which the Council is legally required to do under the Environmental Protection Act 1990, The Waste (Scotland) Regulations 2012 and The Removal, Storage and Disposal of Vehicles (Prescribed Sums and Charges etc.) (Scotland) Regulations 2011.