Council launches crisis support line during COVID-19 outbreak

24 March 2020

Aberdeen City Council has today (Tuesday 24 March) launched a free crisis support line to prioritise support to its most vulnerable and at-risk customers during the coronavirus outbreak.

This service is for crisis only. It is for those who are hardest hit by the coronavirus outbreak and unable to find the information they are looking for or unable to get help from their existing support networks, in these unprecedented times.

The telephone number 0800 0304 713 will be staffed initially from 8am-6pm Monday to Friday from Tuesday 24 March until further notice.

Members of the emergency helpline team are ready to provide welfare and financial advice and support, including what to do if you are struggling to get food or pay bills.

Similar advice and information are also available on issues such as housing, health, food, heating, finance and schools on the Coronavirus (COVID-19) page of the Council’s website, which is being regularly updated.