New cashless parking provider for Aberdeen

19 October 2020

A new pay for parking app is being launched by Aberdeen City Council tomorrow which will see the convenience charge removed.

The PaybyPhone app will not have the 10p convenience charge which means customer will pay the exact same amount for parking through cashless parking vs parking meter. Optional reminder SMS messages are also dropping from 15p to 10p.

Motorists will have to download the PaybyPhone app on their smart phone as the app for the previous provider will not work from Tuesday 20 October.

Cashless parking was first introduced in Aberdeen streets in 2012 and in 2012/13, approximately 47,000 cashless parking transactions took place. In 2019/20 the number had increased to approximately 1million cashless parking transactions.

Aberdeen City Council transport spokesperson Councillor Sandra Macdonald said: “The new paying for parking app will have several advantages including no convenience charge and a reduced cost for optimal SMS messages.

“Cashless parking has proved very popular in Aberdeen and I’m sure people will continue to enjoy the convenience and advantages it brings.”

Motorists will have the added flexibility and convenience of being able to pay for parking wherever they see the PayPoint sign, at 123 locations available throughout Aberdeen.

PaybyPhone operates a meters for trees scheme where carbon is offset and trees are to be planted in the city. As part of the scheme, PayByPhone will donate 65 trees to the council and provide funds to offset 65 tonnes of carbon dioxide. As part of the project, parking meters which have not worked for some time due to not being able to get parts for repair, are to be removed over the next few months.

More information can be found at https://www.aberdeencity.gov.uk/services/roads-transport-and-parking/parking/find-car-park/cashless-parking.