Contact us: Social Work

The team offers information on services, assessment of service required and a short-term service - advice, practical support and counselling. 

If you don’t have a social worker and are aged 16 years or over, and want to discuss a problem with the Duty Team should phone them on the number below and if necessary an appointment will be made for an interview to discuss the problem more fully. 

If you don’t have a social worker and are aged 16 years or over and need to speak to someone in person you should visit us at Marischal College Customer Service Centre from 10am to 12pm and 2pm to 4pm Monday to Friday.

If you already have a social worker you should contact them directly.

Contact the duty team

0800 7315 520
Monday to Friday 8.30am to 5pm 
This is a freephone number and you won't be charged for the call. 

Postal address

Adult Social Work Duty Team
Aberdeen City Council
Business Hub 3
Ground Floor South
Marischal College
Broad Street
Aberdeen
AB10 1AB

duty@aberdeencity.gov.uk

The Out of Hours team provides an after hours emergency service within the City of Aberdeen. A wide range of Social Work services are covered, delivering crisis assessment by a home visit or phone call. Referrals are then passed on to other social work teams and appropriate agencies. The problem will be discussed over the telephone. Whatever action is needed for the immediate situation will be taken. This may include a visit from the service’s social workers. The most urgent problems will be dealt with first. If action is needed but not immediately, or there is a need for further action, the information will be passed on to day staff.

The full range of social work services is not available out of hours, and there is no drop-in facility.

The team works in co-operation with other agencies and council services. If appropriate, the problem may be referred on to these agencies. The team may also receive referrals from these sources.

A Mental Health Officer or an appropriate adult can be contacted through the Out of Hours service.

Staff are office-based until midnight and thereafter on call from home for emergencies only. A drop-in service is not provided.

The service is available from:

Monday to Thursday 4.30pm to midnight
Friday 4pm to midnight
Weekends and public holidays 8.30am to midnight

Out of hours service

Social Care and Wellbeing
Business Hub 8
First Floor North
Marischal College
Broad Street
Aberdeen
AB10 1AB

0800 7315 520

Fax: 01224 663956

OOHS@aberdeencity.gov.uk

There are 3 adult mental health teams and 1 old age psychiatry and rehabilitation team based at Royal Cornhill Hospital. They offer a social work, care management and Mental Health Officer service to people with mental health difficulties and their relatives. Staff are attached to multi-disciplinary teams which are linked to GP practices.

The team includes a Resettlement Co-ordinator who works with NHS Grampian in planning and organising resettlement projects and placements.

Senior Social Worker
Adult Mental Health
Aberdeen City Health and Social Care Partnership
1st Floor, Clerkseat Building
Royal Cornhill Hospital
Cornhill Road
Aberdeen
AB25 2ZH

01224 557260/557734 (Adult Mental Health)
01224 557306 (Old Age Psychiatry/Resettlement Co-ordinator)

Fax: 01224 557730

cornhill@aberdeencity.gov.uk