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Contributing to your adult social care (non-residential)

Aberdeen City Health and Social Care Partnership (ACHSCP) aims to help people live at home independently, safely, and for as long as possible. To help us to continue to be able to provide services to people with a range of needs, we ask them, if they can afford it, to make a contribution towards the cost of certain aspects of their care and support services. 


Decisions made in relation to charging are set within the overall context of increasing demand for services as a result of a growing, ageing population with increased incidences of multiple and complex needs and a corresponding reduction in the budget available. ACHSCP are having to provide more services with less money.  We are continually reviewing our service delivery and changing the way we do things to try to reduce costs, increase efficiency and achieve best value to avoid increasing the charges to those who use our services. Some level of charging is, however, inevitable.   

 

The charges are carefully considered to ensure that they are reasonable for people to pay and they take into account: 

  • The type of service provided and the recipient of the service.
  • The person’s ability to meet the cost.
  • What others in similar circumstances but living in different areas across Scotland are asked to pay.
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We have also developed an animation which presents the policy in an easy to understand format: 
 

Frequently asked questions:

This will depend on your income, savings, assets and level and type of service you receive.  The amount will be worked out by completing a financial assessment.

Support can be given to complete form – please ask your allocated worker or duty worker.


You will be required to pay for the full cost of the care and support provided to you and you will be invoiced accordingly for this.
 

Please speak to your allocated worker. They can talk to you about a referral to our Financial Inclusion Team for a benefits check to make sure that you are claiming everything you are entitled to.

The finance team are working through the assessments and will write to you with a response when they have processed your assessment which will advise of your individual contribution. 

Chargeable Services are means tested. Consideration will be given to all your income and capital during the assessment. 


A letter will be sent out by the Financial Assessment Team to tell you how much you will have to contribute towards your service based on the outcome of your financial assessment.


Invoices will be sent out by the finance team and are payable four-weekly.


Invoices will be sent to you or your representative directly.
 

There are a range of payment options – by cheque, by standing order and paying via phone.


All payment options will be listed on the back of your invoice.

Please speak to your allocated worker.

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