Tenant and resident participation

Tenant and resident participation is about give you real opportunities to contribute to and influence all decisions relating to your homes and living conditions. Getting involved in tenant and resident participation is about giving you real opportunities to have a say and influence decisions relating to your homes and living conditions. You can get involved in a number of ways, such as reviewing council services, attending events and conferences, and meeting with senior officers. And the best part, you can be involved with as much or as little as you like. We have a diverse group of tenants and residents who work well together and welcome all new people to join. 

Join us on Microsoft Teams

During 2020/21 tenants and residents began using Teams to meet with the Council and other tenants to participate in our housing service and your communities. If you would like to join us please click on the link below for more information and joining instructions. We look forward to seeing you soon.

Find out how to join a Teams meeting.

For more information, please contact Carol Hannaford, Development Officer, using the details below. 

Getting involved

Aberdeen City Council is committed to consulting with you and giving you opportunities to take part in the decision making process.

You can get involved in any way you want to as we have lots of different ways for you to participate. If you would like to join us please contact:

Carol Hannaford
Development Officer (Tenant and Resident Participation)
01224 045582
channaford@aberdeencity.gov.uk

This is the group for tenants and residents who want to be more involved in the housing service.

It is where tenants, residents and the Council work together to ensure effective and meaningful consultation and communication takes place.

Members of this group gain an understanding of Council policies and procedures. It is also a way for members to meet other tenants and residents from all over the city to discuss any housing issues and share good news stories with each other.

This group meets monthly and new members are always welcome.

All meetings are in Committee Room 5 at the Town House. 

2025 meetings dates

20 May 2pm

10 June 2pm

19 August 2pm

9 September 2pm

7 October 2pm

4 November 2pm

Our Housing Service Review volunteers evaluate council services, highlighting what works and what doesn't, with the aim of improving them for everyone.

We provide training and support to help our volunteers carry out the reviews. So if you have ever thought that a service could be delivered better, why not join this group and help us?

This group has been recognised as best practise and has won various national awards.

All meetings are in Committee Room 5 at the Town House. 

Latest Review

2025 meetings dates

6 May 2pm

3 June 2pm

5 August 2pm

2 September 2pm

14 October 2pm

11 November 2pm

 

This group help produce our tenant magazine Newsbite and work with council services and advise them on information and promotional materials such as posters, reports and booklets.

They also help to organise various events for our customers such as conversation cafes. They also attend events all over the city, to promote customer engagement and encourage other tenants to get involved. 

You don’t have to be a writer or a professional events organiser to join this group! We are looking for members who want to help improve communication between the Council and our customers.

All meetings are in Committee Room 5 at the Town House. 

Newsletters

Read our newsletter to keep up with the latest news and events: 

2025 meeting dates

13 May 2pm

17 June 2pm

12 August 2pm

16 September 2pm

21 October 2pm

18 November 2pm

This group meets monthly to analyse housing performance. Group members can look at performance data and have the opportunity to question council officers about that information.

In addition, they examine the Housing Revenue Account - where all your rent money is kept - to see what is used for and to ensure the Tenant Participation budget is used to encourage participation with all our tenants.

All meetings are in Committee Room 5 at the Town House. 

2025 meeting dates

28 April 2pm

26 May 2pm

30 June 2pm

25 August 2pm

27 September 2pm

27 October 2pm

24 November 2pm

Multi-Storey Groups

These groups are made up of neighbours in multi-storey buildings who meet to organise social activities, address issues in their multi, to participate in tenant/resident led inspections and to lead on participatory budgeting for their multi and surrounding area.

If these groups have a constitution, the Council will pay an annual grant and they can apply for external funding. 

Sheltered Housing Complex Groups 

These are groups based in the sheltered housing complexes who meet to organise various social activities such as bingo. If these groups have a constitution, the Council will pay an annual grant and they can apply for external funding. 

Local Tenant and Resident Groups

These are local people who represent the interests of those living in a particular area or building. These groups can meet face to face, or virtually – it is up to the group to decide.

Tenant and resident groups work with the Council and our partners including Police Scotland, to address problems in a particular area and find solutions. They can also participate in Community Walkabouts and tenant/resident led inspections.

If these groups have a constitution, they receive funding from the Council and can apply for external funding eg lottery funding.  Members can also attend our citywide groups. To find out if there is a tenant and resident group in your area or if you would like to set up your own group, please contact your Housing Officer who will be happy to help you.

We have created the below guide to give tenants and residents useful information about why to start a group, what is involved in starting a group and how to successfully manage the group once it is established

We welcome all tenants and residents to join their building or neighbour group pages. You can find your group below: 

Aberdeen Tenants and Residents Facebook Page - Groups

 

This group is for all sheltered housing tenants from across Aberdeen. They meet on a regular basis to discuss policies and procedures which affect sheltered housing complexes. The members also share good news stories about their various social activities in their buildings.

All meetings are in Committee Room 5 at the Town House. 

Aberdeen Sheltered Housing and Amenity Housing Tenants Facebook Group 

2025 meeting dates

26 June 2pm 

28 August 2pm 

23 October 2pm 

Keep up to date with Aberdeen Youth Movement online and learn more about the awards they have won, including the 'Anne Frank Award 2025' and 'Best Practice Involving Young People' award 2024 from TPAS Scotland. 

The Youth Housing Survey Results can be found below.

 

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