How we use your information
Aberdeen City Council Libraries collects this information about you to provide you with a library service.
Your information is stored in the Library Management System database hosted by Civica UK Ltd. If you wish to opt in to the One Card Scheme your information will be shared with other Scottish Local Authority Library Services. If you would like to use the computers and printers at the library, this system is managed by a third party, Lorensbergs, who provide us with Netloan, our public PC booking system. Your information will also be accessed by other third parties (2CQR who provide self service facilities and BorrowBox who provide e-book and e-audiobook services) to allow them to check that you have a valid library membership.
If you wish to access a free 30 minute intellectual property advice clinic consultation with a patent or trade marks attorney to get advice on protecting your ideas, your contact details will be shared with a chartered patent attorney registered with the Chartered Institute of Patent Attorneys (CIPA) or a chartered trade marks attorney registered with the Chartered Institute of Trade Marks Attorneys (CITMA). This will only be for the purposes of contacting you virtually for your advice consultation.
From time to time we will use your contact details to ask for your feedback about the services we provide in order to inform service developments and to report on service performance. It's entirely your choice as to whether you would like to reply or not. You do not have to give us your name and can provide feedback anonymously but if you don't, we will not be able to get in touch with you to respond to your feedback.
How long we keep your information for
We do not currently hold any personal information for users prior to November 2015. We have a project underway to implement the regular disposal of library membership records so that we don’t hold your personal information for longer than is necessary. We will update this information once this is in place.
Your rights
You have rights in relation to your data, including the right to ask for a copy. See more information about all the rights you have and how these work in practice, as well as contact details for the Council’s Data Protection Officer. You also have the right to make a complaint to the Information Commissioner’s Office if you think we haven’t handled your data properly.
Our legal basis
Aberdeen City Council is the Data Controller for your information. Wherever the Council processes your data, we need to make sure we have a legal basis for doing so in data protection law. The Council understands our legal basis as being part of our public task. This is because it is part of our public task to manage public libraries, based on legislation.