How we use your information
Aberdeen City Council Libraries collects information about you to provide you with a library service.
Your information is stored in the Library Management System database hosted by Civica UK Ltd.
If you wish to opt in to the One Card Scheme your name, address and date of birth will be shared with other Scottish Local Authority Library Services.
If you would like to use the computers and printers at the library, your name, membership number and computer use will be shared with Lorensbergs Ltd as this system is provided and managed by them. Printers can also be accessed using the Princh App and privacy information is available from Princh A/S.
If you use the self service facilities your membership number and items reserved, borrowed and sums due will be shared with Lyngsoe Systems and Bibliotheca Ltd who provide self service facilities including open+ access to libraries where available. If you use the open+ access to libraries your membership number will be shared with Bibliotheca as this system is managed by them.
If you access our e-newspaper services your membership number will be shared with PressReader who provide this service. Some services are only available if you provide an optional name and email address and more privacy information is available from PressReader.
If you access our e-book and e-audiobook services your membership number will be shared with BorrowBox (Bolinda Digital Pty Ltd) who provide this service. Some services are only available if you provide an optional name and email address and more privacy information is available from Bolinda Digital Pty Ltd.
If you wish to access a free 30 minute intellectual property advice clinic consultation with a patent or trade marks attorney to get advice on protecting your ideas, your contact details will be shared with a chartered patent attorney registered with the Chartered Institute of Patent Attorneys (CIPA) or a chartered trade marks attorney registered with the Chartered Institute of Trade Marks Attorneys (CITMA). This will only be for the purposes of contacting you virtually for your advice consultation.
If you use the Click and Collect service your name, membership number and contact information will be shared with Zipporah who manage bookings for library services. More privacy information is available in the appointment bookings privacy notice.
How long we keep your information for
We do not currently hold any personal information for users prior to November 2015. We have a project underway to implement the regular disposal of library membership records so that we do not hold your personal information for longer than is necessary. We will update this information once this is in place.
Your rights
You have rights in relation to your data, including the right to ask for a copy. See more information about all the rights you have, as well as contact details for the Council’s Data Protection Officer. You also have the right to make a complaint to the Information Commissioner’s Office if you think we haven’t handled your data properly.
Our legal basis
Aberdeen City Council is the Data Controller for your information. Wherever the Council processes your data, we need to make sure we have a legal basis for doing so in data protection law. The Council understands our legal basis for processing your data to provide you with a library service as Article 6(1)(e) of the UK General Data Protection Regulation (UK GDPR). This is because it is part of our public task to manage public libraries, based on legislation.